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Running a ChexSystems Verification - Consumer

Complete the following steps to run a consumer verification request when ChexSystems is selected as the interface.

  1. Select the Interfaces node from the Loans menu.
    The Interfaces main grid screen appears.
    Interfaces node

  2. Select the Add New tab.
  3. Select ChexSystems from the Choose Interface drop-down menu.
    The Consumer 1 (default) of the five Consumer tabs appears.


    ChexSystems node

  4. Follow the steps in the table to complete the appropriate information for transmission to ChexSystems Account Verification.
    Situation Steps
    Performing a Bank Customer Inquiry
    1. Select the Spyglass icon to display the Customer Selection screen.
    2. Enter search criteria and select Search.
    3. When the customer search is complete, select the Spyglass icon to populate the fields with the current customer information.
    Performing a Non-Bank Customer Inquiry
    1. Manually enter the customer's information in the required fields.
    Verify Multiple Applicants
    1. Complete the required information for the additional applicants on the remaining Consumer tabs.
  5. Select Transmit within the Consumer tab.
    The information is transmitted to ChexSystems and a message appears, confirming that the information was transmitted.
  6. Print the report when required.
  7. Select one of three options:
    Re-transmit
    Provides for retransmission after adding or editing information.
    Create Account
    Advances to Parties To The Loan under Loans In Process node with Consumer One as the primary relationship. A CIF record can be created when Consumer One is a non-bank customer.
    Notice of Action
    Advances to the Notice of Action node. The applicant information appears in all respective fields.