Adding a New Transaction

Select the Loans In Process node from the Loans menu.

The Loans In Process screen appears.

Select the Add New tab.

Add New tab selected on the Loans in Process node

Search for an existing customer by entering information into either the Short Name, Tax ID, Account Number, Telephone Number, or CIF Number fields.

Note The system only allows you to search for an entity by name if the first name of the entity is entered in the Short Name field. You can search for individual customers by Last Name and First Name, but an entity search must always be performed by entering the first name of the entity in the Short Name field.

Select Search or press the Enter key.

Tip Selecting Return to Search cancels the current inquiry and allows you to search for another customer.

Choose a situation and follow the steps.

Situation	Steps
When the customer is located	Select the Spyglass icon next to the customer's name. Review the customer's information. If the customer is set up as an `Individual`, but is a Sole Proprietorship, Trust, or LLC, select the Customer is a Sole Proprietorship, Trust, or LLC option. Tip A drop-down list appears if you select this option. To proceed to the Customer tab, you must select `Sole Proprietorship`, `Trust`, or `Limited Liability Company` from the list. Select the Type of Documents Needed (`Application` or `Closing`). Select the Booking Only value if this option is a booking only transaction. Select Receive Mail if the customer wishes to receive mail. (Available in SilverLake only.) Select the Uniform Residential Loan Application Needed option, if applicable. Note This option is only available when the customer is an `Individual`. Select Accept.
When the customer is not located	Select Add. Select a Customer Type (`Individual` or `Entity`). Note If `Individual` is selected, the Customer is a Sole Proprietorship, Trust, or LLC option is available. Select this option only if the customer is a Sole Proprietorship, Trust, or LLC. When selected, a drop down list appears. To proceed to the Customer tab, you must select `Sole Proprietorship`, `Trust`, or `Limited Liability Company` from the list. Select the Type of Documents Needed (`Application` or `Closing`). Select the Booking Only value if this option is a booking only transaction. Select Receive Mail if the customer wishes to receive mail. (Available in SilverLake only.) Select the Uniform Residential Loan Application Needed option, if applicable. Note This option is only available if the Customer Type selected is `Individual`. Select Save.

Situation

Steps

When the customer is located

Select the Spyglass icon next to the customer's name.
Review the customer's information.
If the customer is set up as an Individual, but is a Sole Proprietorship, Trust, or LLC, select the Customer is a Sole Proprietorship, Trust, or LLC option.
Tip A drop-down list appears if you select this option. To proceed to the Customer tab, you must select Sole Proprietorship, Trust, or Limited Liability Company from the list.
Select the Type of Documents Needed (Application or Closing).
Select the Booking Only value if this option is a booking only transaction.
Select Receive Mail if the customer wishes to receive mail. (Available in SilverLake only.)
Select the Uniform Residential Loan Application Needed option, if applicable.
Note This option is only available when the customer is an Individual.
Select Accept.

When the customer is not located

Select Add.
Select a Customer Type (Individual or Entity).
Note If Individual is selected, the Customer is a Sole Proprietorship, Trust, or LLC option is available. Select this option only if the customer is a Sole Proprietorship, Trust, or LLC. When selected, a drop down list appears. To proceed to the Customer tab, you must select Sole Proprietorship, Trust, or Limited Liability Company from the list.
Select the Type of Documents Needed (Application or Closing).
Select the Booking Only value if this option is a booking only transaction.
Select Receive Mail if the customer wishes to receive mail. (Available in SilverLake only.)
Select the Uniform Residential Loan Application Needed option, if applicable.
Note This option is only available if the Customer Type selected is Individual.
Select Save.

Enter customer information in all or some of the following tabs.

The information appears based upon the transaction.

Customer, Employer, Assets, Liabilities, and Housing: Allows you to enter information related to the consumer application. If the Uniform Residential Loan Application Needed option is selected when adding any CIF, additional fields related to that selection appear on this tab. The Employer, Assets, Liabilities, and Housing tabs are only available if the customer is an Individual.
Doc Data: Used to enter customer information to generate additional documents, when applicable. The information contained within this tab can expand based on the type of relationship.

CAUTION
Always review the Doc Data tab when completing a transaction.
Signers: The Signers tab is available for Entity customers or Individual customers established as a Sole Proprietorship, Trust, or LLC. This tab must be completed before you can proceed to the Characteristics node.
CIF: Houses secondary CIF fields and is completed based on bank policies.
CIF Identification: Information is entered such as driver's license, mother's maiden name, and foreign passport. Information entered in this field is exported to the core system.
CIF Messages: CIF-level messages are entered for export to the core system.

Note For a new customer, a CIF can be created by selecting Create CIF on the Customer tab. All the displayed tabs and fields are customer-related. Most of the fields are exported to the Core system. In addition, some of the fields are printed on documents.

Tip The Create CIF option is not required to produce the applicable documents.

Select Save.

Note Selecting the Existing tab displays all added relationships. The Additional Information section displays the name of any relationships other than the primary account owner. They are only used for export to the Core system. An Export option is available on the CIF tab when all information is successfully saved on the Customer tab. By selecting Export, the customer information is exported to Core.

Select the Characteristics node.

Enter transaction details.

Note After selecting the Product Type, fields are defaulted and protected based on the product type setup. If the fields are not marked as Protected in Setup > Product Setup, the system allows the defaulted information to be modified.

Assign an Account Number by manually entering an account number, or you can automatically generate one by selecting the

Spyglass icon.

Select Save.

Note When the transaction is an Application, a tab opens for completing those fields.

Access to the other Loans In Process nodes is now provided, and availability depends upon the user security level.